The operator who turns transformation into a system you own.
idigdata embeds Robert Paddock, a 30-year business-system transformation operator, inside $100M-$1B businesses to deliver agentic-era change, install the operating asset, and exit by design.
Transformations fail when no one owns the business system above the vendors. I own the path from inside the business: data, workflows, decisions, people, and the delivery discipline that makes the result survive handoff.
- 30 years
- in business-system transformation
- 50+
- implementations across AEC, beverage CPG & healthcare
- 15
- full transformations at scale, led end-to-end
- $100M–$1B
- operators, the scale I work at
- In production
- agentics, running my own practice on it today
The technology works. Delivery is where it dies.
Bain finds 88% of transformations fall short of their ambitions, and Stanford's Digital Economy Lab reaches the same verdict on the AI version: the bottleneck isn't the technology, it's ownership, delivery, adoption. Diagnosers explain the failure. Vendors implement their slice. AI builders rent you tools on their state. None of them owns the transformation as a business system. That's the work I take.
A senior operator who embeds, builds, transfers, and exits.
I work at the level of the business, not the vendor's slice. I pull the vendors, the internal teams, the executives, and the operating reality into one delivery frame. Agentics sharpens the operator model; it isn't the offer by itself.
No theater. No permanent entourage. The work should survive the person who led it.
Data, systems, processes — with the workforce in the center.
The asset is not a deck and not a rented platform. It is the operating system of the transformation: governed data, mapped workflows, visible decisions, and operators who can run the result.
When it works, the room gets calmer. Executives see the real state of the work. Decisions stop disappearing between meetings. And the business can explain, and keep improving, the system after I leave.
I run this model before I bring it to you.
I build it in a governed environment, the business owns the asset at the end, and I run my own practice on it today: built, owned, run.
Asset journey
From scattered work to a living asset.
green/green = done/done
- 01
Chaos in
Systems, spreadsheets, exceptions, and tribal process truth.
- 02
Agentic ETL
A governed pipe pulls operating reality into view.
- 03
Common Data Model
The business gets one language for the work.
- 04
Operating map
Six process constellations show where the work actually moves.
- 05
PM Suite
Delivery runs through one cadence, one owner, one map.
- 06
3-cycle SOP
E2E, UAT, and go-live validation write the living procedure.
- 07
Living asset
The company owns the operating system at handoff.
No documentation drift, ever.
Built to be owned, not rented — an asset the business carries, not another line of expense.
I won't show you a slide. Bring a real situation and I'll walk you through a live one.
See how I run the modelOperator to operator
If the work needs an owner, start there.
No deck. No proposal theater. Bring the real situation — the systems, the stalled decision, the agentic ambition — and I'll walk you through exactly how I'd own it.
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